ICMC Free Webinar – April 19th, 2018 at 1:00 PM ET

Incident Management


Host: Robert Burton

Guest: Alissa Stucky

About this Webinar:

About the guest:

Alissa Stuckey is a Resilience Director responsible for maintaining a resilient Business Continuity, Disaster Recovery and Incident Management program at Santander Bank, N.A. Alissa, joined Santander after 18 years at Citizens Bank where she held various roles in Retail Banking, Risk Management and for over five years in Incident Management.  While there Alissa and her team responded to thousands of incidents ranging from technology, physical security, third party vendor and external threats respectively.

In addition to  her role at Santander, Alissa is also on the faculty in the College of Business at Johnson and Wales University where she teaches Business Continuity, Emergency Response and Risk Management.

Alissa is ITIL© Foundations certified through AXELOS and ITIL Problem Management and Decision Making trained through Kepner-Tregoe Consulting.  Alissa holds several degrees, most recently a MBA in Management from Johnson and Wales University.

When is not in the throes of a crisis situation, she enjoys the great outdoors and the company of her partner Mike and their dog Chuie.

Who Should Attend?

Crisis Management, Business Continuity, Emergency Management, Security Management, Cyber-Security, Resilience Management, Corporate Security, Health, Safety, Security, and Environment.


Cost: $FREE

Webinar Description:

In this webinar, we interview Alissa Stuckey about the importance of preparing for, and managing incidents. Creating a strong team that can work together under stressful circumstances requires carful planning. Throughout the planning process, an organization needs to understand where it’s weaknesses are to enable them to better prepare the team and other critical stakeholders. This webinar covers some of these issues and much more. Here’s a few of the questions we will be presenting to Alissa:

1. What advice would you give an organization that is starting to create a crisis management program?
2. What are three of the most common mistakes organizations make during a crisis?
3. How can leaders motivate their crisis management teams during an emergency?

How to get Access?

You must be at least a Standard Member to view the webinar. The good news is Standard Membership is FREE. If you are already a Standard or Pro Member simply log in below and the RSVP form will appear. If you are not yet an ICMC member:

  1. Click the register button
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  4. Return to this page to RSVP.

Once you RSVP you will be sent a welcome email and a link to the webinar page.

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