Privacy Breach: Emotions Running Wild!

It was a text book crisis. It happened on a typical Wednesday morning in a rural office in Ontario.  Making it even more “typical”, members of the Crisis Management Team were out of town on business. The company was experiencing a sophisticated phishing attack and a...

Reporting Your BIA Data

While reporting statistical information is (somewhat) valuable and does provide a high-level picture of the business, it fails to deliver insight. Here’s a look at the reporting method I’ve come to use.

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