It was a text book crisis. It happened on a typical Wednesday morning in a rural office in Ontario. Making it even more “typical”, members of the Crisis Management Team were out of town on business. The company was experiencing a sophisticated phishing attack and a...
Ira Kalb's article hits Apple right on the head: https://www.huffingtonpost.com/entry/apples-corporate-image-suffers-another-self-inflicted_us_5a4c67eee4b06cd2bd03e357
If you haven’t included cyber security in your crisis management program, you need to do it – NOW.
Is your crisis management plan well organized and maintained? Applying the principles of 5S will help!
Answering all questions raised during the September 28th ICMC Webinar
Before we build detailed plans, we build strategies to understand the end goal. Use data gathered in the BIA to build strategies based on the needs of the business.
The church was behind the eight ball from the start. And it all stemmed from that very first Facebook post.
While reporting statistical information is (somewhat) valuable and does provide a high-level picture of the business, it fails to deliver insight. Here’s a look at the reporting method I’ve come to use.
A client asked me one time “How did you know what was important to my company”? And I replied, “I asked.”
If you have never conducted a Business Impact Analysis, or if your information is out of date – you are missing out on a treasure trove of useful information. Turning ‘data’ into ‘information’ is a skillset that can bring your BIA data to life and become a strong foundation that will allow you to build a formidable program.