What is our role when someone needs help?

Forums Response What is our role when someone needs help?

This topic contains 0 replies, has 1 voice, and was last updated by Mark Hoffman Mark Hoffman 6 months ago.

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    Mark Hoffman
    Mark Hoffman
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    Scenario: There is a major incident in your city and you send a broadcast message to your employees using Send Word Now (or something similar). You want to know if they are safe, or if they need help.
    Someone replies: I need help?

    Now what?

    What is our role as a crisis management team? What is HR’s role?
    If they are hurt or trapped – first responders are likely engaged. (if the contact can reply to your message, they can also likely call 9-1-1 / 9-9-9). If so, how can we help?

    So what do YOU do with this information once you know that someone needs help?

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