What is the ICMC
The International Crisis Management Conference (ICMC) was created to help support the demand for regionalized education and training for preparedness professionals. The demand for a variety of preparedness skills and a thirst for knowledge with respect to scenario-based training and exercises is at an all-time high. ICMC provides a range of professional speakers that deliver current and interesting topics that are often themed (scenario) based. ICMC welcomes you to its growing family of preparedness professionals and hopes that you will join us for one of our conferences soon.
Who Should Attend?
During an emergency, large or small, your organization and those internal partners as well as external stakeholders from the surrounding community will have to work together in order to respond to a crisis. If your organization and its partners are prepared, the damage to the operation of the business should be minimal, the impact to the reputation of the brand reduced, and less chaos to the surrounding community and its residents. ICMC brings together a good mix of crisis, emergency, business continuity and security professionals from both the private and public sectors. Our attendees learn from each other and share their own experience which ultimately creates stronger relationships within the wider preparedness community. At an ICMC conference you’ll get the opportunity to meet and form relationships with:
- Crisis and Incident Management Professionals
- Business Continuity Management Professionals
- Crisis Communications and Public Relations Professionals
- Cyber-Security Professionals
- IT Disaster Recovery Professionals
- Emergency Management Professionals
- First Responders – Fire, Police and Emergency Medical Services
- Security Management Professionals
- Risk Management Professionals
- As well as many more industry experts
ICMC IS GROWING!
Now a 2 Day Event
Day 1 - Training
Day 2 - Speaker Presentations
Join us in Boston
Professional Members Save almost $600. Discount applies automatically when logged in.
Learn more about Pro Membership here
Day 1 - April 24, 2018
ICMC TrainingPrinciples of Crisis Management

- Difference between an issue and a crisis
- What is “Horizon Scanning” and when should it occur?
- How do I prepare my organization for a crisis?
- What are the components for an effective crisis response?
- What’s recovery?
- How do we Improve?
- Identifying a crisis
- Building crisis management capability
- Framework for crisis management
- Leadership
Afternoon
- Applying the Crisis Management Framework – A Case Study
Attendees of the training will be provided with a self-assessment tool to help them identify gaps in their Company’s crisis program.
Day 2 - April 25, 2018
ICMC Speaker Presentations

2018 ICMC Speakers

Melissa Agnes
Agnes is the author of Crisis Ready: Building an Invincible Brand in an Uncertain World. She is also the editor of the Crisis Ready Blog, a contributor to Forbes, and a go-to source for the press, with recent coverage including the Wall Street Journal, VIBE Magazine, USA Today, and many others.
As a university guest lecturer, Agnes teaches crisis management in university courses around the world, including at NYU and McGill.
In 2015, she gave a TEDx talk in Los Angeles where she discussed the secret to successful crisis management in the 21st century.
Ashley Goosman
Business Continuity Project Manager
Liberty Mutual Insurance
Presentation: Panel Discussion
Ashley Goosman is a Business Continuity specialist who works for a Fortune 100 company, helping managers and employees enterprise-wide respond to and prepare for business interruptions. Ashley served with the American Red Cross’ September 11 Recovery Program, then as the Massachusetts Dept. of Mental Health’s Director of Emergency Management Services before joining Liberty Mutual Insurance. …
Marissa Michel
US Lead, PwC's Global Crisis Center
PwC
Presentation: Emerge Stronger: Why Your Company’s Disaster Recovery Plan Needs a Strategy
Ms. Michel serves as the US Territory Crisis Leader for PwC’s Global Crisis Centre. She helps clients build, maintain, and improve upon their crisis programs, teams, and response capabilities. She also works with corporate and government clients to proactively mitigate threats and vulnerabilities that could lead to crisis, bringing a range of capabilities from intelligence …
Dave Greenberg
Director
Emergency Preparedness Services (New Zealand)
Presentation: Testing New Zealand’s Readiness for a Mass Rescue Operation
I began my emergency services career when I saved the life of a stranger using CPR, on a street in New York City, when I was only 13 years old. After moving to New Zealand in 1990 I spent 25 years as a rescue crewman on the Westpac rescue helicopter in Wellington, completing nearly 4000 …
Kenneth Otis
Enterprise Business Continuity Director
Lifespan
Presentation: Panel Discussion
Ken Otis is a seasoned professional with proven leadership and management experience. He has 20+ years managing people and programs on a local and global scale within business continuity and physical security. He has spent the 15+ years working with three Fortune 100 companies where he worked with varying executive leadership teams to obtain buy-in …
Marc Berliner
Senior Vice President, Corporate Communications
Cone Communications
Presentation: Panel DIscussion
Marc brings more than 20 years of experience in strategic corporate communications and marketing public relations to his role as senior vice president at Cone. He's a valued advisor to clients on strategic communications, including deep experience on issues and crisis communications. This covers everything from issues monitoring and mitigation and crisis planning, to media …
Vincent Davis
Corporate Manager - Workplace Resilience
Amazon
Presentation: Defeating The Clown - Community Resilience In The New Normal
Vincent B. Davis, CEM, is corporate workplace resilience manger for Amazon LLC in Seattle, and former senior preparedness manager for Sony PlayStation. Before joining Sony, he was program manager of emergency preparedness and response for Walgreens Co., where he designed emergency plans and coordinated emergency operations center operations for the company's 8,000 stores and facilities …
Edward Davis
CEO
Edward Davis, LLC
Presentation: Managing Crisis
Edward F. Davis, III Edward Davis is the founder and CEO of Edward Davis, LLC. Davis is a leader in security, law enforcement, partnerships, innovative technology, and audit and compliance. Davis represents Fortune 500 companies and other corporations including Uber, Deloitte, Draft Kings, St. Louis Cardinals and the Red Sox, as well as venture-backed technology …
Mark Hoffman
Managing Partner
Anesis Consulting Group, Inc.
Presentation: How to Get the Most From Your Business Impact Analysis
Founder of Anesis Consulting Group, Inc. - Mark brings over twenty-five years of crisis management consulting experience. In his role as Managing Partner, Mark manages business development, marketing and communications while playing a leading role in client delivery work. Mark carries the CBCP certification and has a reputation for excellent delivery and execution and is …
Marisa Randazzo
Managing Partner
SIGMA Threat Management Associates
Presentation: Preventing Mass Shootings: Best Practices in Threat Assessment
Dr. Randazzo is a Managing Partner of SIGMA Threat Management Associates and an international expert on threat assessment, targeted violence, and violence prevention. In addition to her work at SIGMA, she currently serves as Director of Threat Assessment for Georgetown University. Previously, Dr. Randazzo served for ten years with the U.S. Secret Service, most recently …
Joshua Harr
Cyber Security Analyst/Threat Hunter/IT Compliance
Boston Children's Hospital
Presentation: Resilience by the 1's and 0's
6-year Active Duty Air Force veteran. AF Reserves Cyber Warfare Officer Selectee. MS in Security and Resilience Studies in Cyber Security and Policy from Northeastern University. Research includes Cyber Psychology and Profiling Potential Internal Risks. Focused on Cyber-Resilience through Crises and creating an environment based around User Education, Top Level Champions and Layered Disaster Operations.
Deborah Hileman, SCMP
President/ CEO
Institute for Crisis Management
Presentation: #MeToo and Other Smoldering Crises: How Bad Behavior Impacts Companies
Deborah Hileman, SCMP is President and CEO of the Institute for Crisis Management (ICM), a consulting firm specializing in crisis management and communications planning, training and consulting services. Founded in 1990, ICM provides expertise and support to public and private companies, non-profit organizations, education and religious institutions and other organizational clients in North America and …
Conference Agenda
2018 ICMC Sponsors

Become a Sponsor
ICMC has a number of sponsorship opportunities with different levels to meet your organization’s requirements.Aloft Boston Seaport
401-403 D St, Boston, MA 02210
(617) 530-1600
Traveling to Boston?
ICMC Group Rate is available. Room availability is limited and rate expires March 27th, 2018.The rate is automatically applied using the link below.
If you are reserving by phone be sure to mention you are an ICMC attendee.