Boston 2017

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Michael's BIO

Michael is currently the Crisis Lead for eBay and works with businesses in China, Europe, Australia and the Americas. He served in the United States Marine Corps, after which he was a police officer for 17 years. After leaving law enforcement, he worked as an Emergency Manager with Ascension Health, the Director of Emergency Management for a large school district, as a Risk Manager with Whole Foods Market Global Risk Program.

Michael has a BA in Social and Criminal Justice and has received certifications from FEMA, DHS, ASIS and DRI. Michael has international experience in building and sustaining Crisis Management programs, as well as working with international law enforcement agencies and governmental compliance personnel.

ICMC 2017 Presentation Information

Title of Presentation

Building a Successful Resiliency Program

Presentation Synopsis

The objective of this presentation is to provide insight to those that are tasked with developing their businesses Crisis Management programs. We will discuss some of the common barriers that are experienced during the programs development and implementation phase and more importantly, cover some tactics and techniques that have proven successful in overcoming these barriers.

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