Mr. Dowling recently concluded a thirteen year career as Managing Director, Operational Risk Management, for AXA Equitable, a worldwide insurance giant. As such, he was responsible for assessment and mitigation of the firm's operational risk. He also ran company operations in the areas of business continuity, crisis management, information security, privacy, physical security, records management, and risk and insurance. During his time with AXA, he also served as Chairman of the Bankers and Brokers Roundtable. This group, comprised of the chief security officers of the world's twenty largest financial services firms, serves as a collaborative platform for sharing of best practices in the ever challenging New York City security environment.
Mr. Dowling is presently Special Advisor to the CEO of Centrallo Powered by Group Do Lists. He is also a director with Fedora Security, a company using innovative security solutions though smart technology.
Prior to his time at AXA, he enjoyed a twenty-six year career with the United States Secret Service in a variety of executive positions, most notably, during the last five years of his tenure, as Special Agent in Charge of the Washington Field Office. He also ran the Liaison Division, and accordingly, was global external representative of the Agency. He was also part of the senior management team of the Presidential Protective Division.
Prior to his role with the Secret Service, Mr. Dowling served with the Ocean City and Montgomery County Police Departments. He holds a Bachelor's degree from Mount St. Mary's College in Emmitsburg, Maryland.
ICMC 2017 Presentation Information
Title of Presentation
The Evolution of Crisis Management Through Technology
From manual processes to technical advances which enable us to effectively collect information, communicate, and collaborate, how today's technology has helped us avoid things "falling through the cracks."