Boston 2017

Speakers and Presentations
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Keynote Speaker
ICMC

Title of Presentation

Overcoming Impossible Odds- A Story of Survival and Perseverance

Presentation Synopsis

In this session, Jessica Buchanan will share her personal story of being taken at gunpoint while on a field mission with the NGO she was working for in October 2011. She will detail her subsequent 93 day ordeal being held hostage by Somali pirates, as well as explain the measures that her husband, Erik Landemalm, together with the FBI, went to, to ensure her successful recovery, eventually carried out by the elite Special Forces Unit, SEAL Team VI. Jessica shares a unique perspective on the ever increasing issues related to personal security while working abroad, as well as a message of hope about defying the most impossible of odds in order to survive.

Director, Preparedness and Crisis Management
Raytheon

Title of Presentation

Major Challenges in Global Crisis Management Response

Presentation Synopsis

Threats are growing in scale, frequency and consequence and globalization is putting more people and operations at risk. This session will cover some of the top challenges in managing crises around the world and some strategies to be better positioned to prepare for and rapidly respond/recover from catastrophic events..

Vice President, Business Continuity & Data Privacy
SSGA

Title of Presentation

Navigating Crisis Management In An Ever Changing Landscape

Presentation Synopsis

The world that we live in today is becoming increasingly challenging on many levels and how we deal with events is crucial to our business and maintaining customer satisfaction no matter what industry you are in. This session will provide insights into the challenges and lessons learned in working for a global organization and effectively managing the landscape of business change while simultaneously managing multiple and dynamic events that are occurring daily around the world.

Special Advisor to the CEO
Centrallo

Title of Presentation

The Evolution of Crisis Management Through Technology

Presentation Synopsis

From manual processes to technical advances which enable us to effectively collect information, communicate, and collaborate, how today's technology has helped us avoid things "falling through the cracks."

Security Systems Sr. Manager
SecureWorks

Title of Presentation

When Good Security Tech ‘Breaks Bad’

Presentation Synopsis

You have spent significant financial and human resources to configure and protect your network and digital assets, purchased several new security tools and software, and now you’re wondering if those technologies will be able to protect your organization against potential cyber intrusions.
Join this webcast and hear from Daniel Gortze, Delivery Manager for the SecureWorks Incident Response & Forensics Consulting Team, who will examine real-life scenarios in which security technologies failed, and even worst cases where threat actors used an organizations' own security technologies against them. Dan will not focus on the pros and cons of particular technologies, but rather examine the need for proper security architecture and the residual risk posed by the required pervasive visibility of many security technologies. He will also share experience and insights from the field.

Key Topics Covered Include:

• Examples of Threat Actor Abuse of Security Technology in real-world Incidents
• Anti-Virus Abuse
• Exploiting Whitelisting Misconfiguration
• The Human Weak link
• Lessons learned and actionable insights

Chief Security Officer
Janus Global Operations

Title of Presentation

Managing a Crisis at Multiple Locations

Presentation Synopsis

Senior leaders, crisis and security managers, as well as state, local, and federal officials, all play an important part in managing critical incidents, especially those that are prolonged or occur at multiple venues. In most cases, crisis plans are prepared for single locations. In today’s environment, corporations must be prepared to manage incidents which could occur simultaneously, over a period of weeks, or at multiple locations. This presentation will discuss how you can build a plan which will: build relationships before an event occurs, integrate information systems, determine who your spokesperson will be, decide where the incident(s) will be managed from, how to prepare the company message to the public and your employees, and most importantly, understand your limitations and identify the resources you will need to succeed.

Principal
Kalson Communications, LLC

Title of Presentation

The Internet, Social Media and Crisis Communications

Presentation Synopsis

What do a self-styled humorist, an angry customer, an influential blogger, a defective product and a CEO practicing sexist behavior have in common? They all can bring great harm to your organization largely through social media. This presentation will show how your organization can prepare for and manage a crisis in the Internet Age, particularly crises caused by social media. A solid reputation and strong branding are two prerequisites to social media crisis management success.

Associate Director
Mead Johnson Nutrition

Title of Presentation

Implementing a Global Business Continuity Program

Presentation Synopsis

How do you implement a global business continuity program in a new 100 year old Company? We'll discuss how to develop, align and launch a program.

Global Resiliency Crisis Lead
eBay

Title of Presentation

Building a Successful Resiliency Program

Presentation Synopsis

The objective of this presentation is to provide insight to those that are tasked with developing their businesses Crisis Management programs. We will discuss some of the common barriers that are experienced during the programs development and implementation phase and more importantly, cover some tactics and techniques that have proven successful in overcoming these barriers.

Upcoming Events at ICMC

august, 2017

No Events

september

6sep1:00 pm- 2:00 pmCreating A Successful Crisis Management Training and Exercise ProgramICMC Webinar

20sep11:00 am- 12:00 pmComponents of Organizational Risk ManagementFree ICMC Webinar

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